14-days return

14 days cooling off period

We will grant you 14 days to trie out your new HJL  sax strap. Within this period you can return the product. You can take a close look at the product just like you would do in a shop and test if it lives up to your expectations. If you have your doubts whether you can still change your product then please contact us on info@hellojazzlady.com

If you are not all satisfied with your HJL strap t then please return it to us in the original packing and unused. You can read below how to handle. We will refund your money including the original delivery costs within 14 days. You only have to pay yourself for the return shipment.